Isn’t pick-up and delivery more expensive?
No, there is no additional charge for pick-up and delivery

What is the turn-around time for pick-up and delivery?
Three days; for example: clothes picked up on Monday will be returned on Thursday

Why does a laundered shirt cost less than a dry cleaned shirt?
A men’s laundered shirt can be pressed by a machine straight out of the laundry and doesn’t require much labor to press it; whereas dry-cleaning requires hand pressing which takes more time. Dry-cleaning chemicals are also more expensive than the detergent used in laundry.

Where do you pick up and drop off my clothes?
You choose the location. A weathered-sheltered location near the front porch is most commonly used.

What type of bag should I put my clothes in for pick-up?
PRESTIGE Cleaners will provide you with sturdy protective yellow bags. If you do not have one yet, just leave your cleaning in any bag in your pick-up location with a note that says "PRESTIGE Cleaners" on it, and your driver will deliver your clothes with one of our bags attached.

Do I need to be home when they pick up or drop off my cleaning?
No. Your driver will utilize your predetermined pick-up and/or delivery location.

How do I pay for the service?
You will automatically be set up on an account to receive a statement at the end of each month. You can also call us with your credit card number and we will charge your card whenever you do any cleaning.

What happens on holidays?
In the event that a major holiday falls on a pick-up/delivery day, that pick-up/delivery day will be skipped entirely and we will pick-up/deliver on the next scheduled pick-up/delivery day.